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Outstanding care & compassion

Posted By Maza76

"Outstanding care & compassion"

About: Queen Elizabeth University Hospital Glasgow / Stroke care (Wards 56 and 68)

(as a relative),

My dad spent 9 weeks in the stroke rehab unit QEUH ward 56, the care & attention he received was amazing, Dr Ferguson & all the medical team, nurses, physios, OT & Speech & language therapist worked every day to ensure my dad received the best care.

The team is amazing so professional & efficient in everything they do. Communication was excellent & they all deserve to be recognised for all the hard work, care & compassion given to all patients. The staff are so enthusiastic, kind & nothing is a bother to them.

My dad has recovered extremely well & it's all down to the amazing team in ward 56. Finally I would like to see this team recognised for the outstanding care & compassion to my dad & our family during a really stressful time. You are all stars & thank you for everything.


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Responses

Response from Rebecca Fulton, Clinical Service Manager, Older People's Services - South Sector, NHS Greater Glasgow and Clyde last week
Rebecca Fulton
Clinical Service Manager, Older People's Services - South Sector,
NHS Greater Glasgow and Clyde

Submitted on 30/09/2025 at 15:01
Published on Care Opinion at 15:01

Dear Maza76,

Thank you so much for taking the time to share feedback on your dad’s time in Ward 56. We are truly grateful for your kind words and delighted to hear about the positive impact our team had during what must have been a very difficult time for your family.

We will ensure that your kind comments are shared with the team.

We’re delighted to hear that your dad is doing so well. Wishing him continued strength and good health in his recovery at home.

Kind Regards,

Rebecca Fulton, Interim Clinical Service Manager, Older People & Stroke Service

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Response from Aileen McEntee, Sector Lead, Speech and Language Therapy, NHS Greater Glasgow and Clyde last week
Aileen McEntee
Sector Lead, Speech and Language Therapy,
NHS Greater Glasgow and Clyde

Submitted on 30/09/2025 at 15:09
Published on Care Opinion at 15:09

picture of Aileen McEntee

Dear Maza76

Thank you so much for taking the time to leave this lovely message of appreciation for the team in the stroke rehab unit QEUH, ward 56. I can only imagine what a worrying time it must have been for you all. I am glad to hear that your dad is making a good recovery and that you found the care and compassion he received so beneficial. MDT working is very important to us and I will certainly pass on your kind comments to the SLT team involved,

Kind regards

Aileen

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