"I was not made to feel welcome"

I was referred to adults mental health after I turned 18 and was transferred over from CAMHS.

The staff member I was transferred to had already met me in meetings at CAMHS, so knew my needs, struggles, difficulties and barriers and seemed to be understanding however, on my first appointment with adults this completely changed.

I was not made to feel welcome and I refused to get out the car so they came to the car. We later had an email from the mental health team basically saying that if I didn't engage (meaning verbally) and if I didn't go into the appointments on my own, I would be discharged from the service.

They also called my mum to discuss moving forwards and was very patronising, and this made me even more reluctant to going back to the service.