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Never felt judged or ashamed

Posted By horologiumjp59

"Never felt judged or ashamed"

About: CGL Birmingham / East Hub

(as a service user),

My experience was weird at first ie awkward, but eventually I came uo to the mark and finally acknowledged what I needed to do, also with the services and advice caring I received, I got through it. Helped with me finding my goals.

There is nothing to be improved, 100% all round.

Never felt judged or ashamed.

Thanks

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Responses

Response from Lydia Broom, Service User Involvement Lead, The Service User Involvement Team, Change Grow Live Birmingham last month
Lydia Broom
Service User Involvement Lead, The Service User Involvement Team,
Change Grow Live Birmingham

Submitted on 06/10/2025 at 10:15
Published on Care Opinion at 10:15

picture of Lydia Broom

Dear horologiumjp59

Thank you so much for sharing your experience with us.

My name is Lydia and I am responsible for responding to people’s feedback.

It’s completely understandable that things felt awkward at first as starting anything new, especially a journey that is so personal can be challenging. But it’s incredibly encouraging to hear that you found a way forward, acknowledged what you needed to do, and engaged in the support that was available. I hope you feel proud of the courage and open-mindedness this must have taken.

I’m so pleased to hear that our service helped you in a way that felt right for you. Your kind words mean a lot, and I’ll be sure to share your feedback with the team. I’m sure they will feel extremely happy about how they delivered non-judgemental support.

Thank you again for taking the time to get in touch.

Take care

Lydia

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