Care Opinion

Text size

Theme

Language

Videos in BSL or ISL
Help with language translation
Help with reading or listening

I am so very grateful to them all

Posted By EGJB1

"I am so very grateful to them all"

About: Queen Elizabeth University Hospital Glasgow / Elderly Medicine (Wards 51, 52, 54,55, 57, 8a & 2a)

(as a relative),

My Husband was admitted to ward 54 at the Queen Elizabeth University Hospital in Glasgow.

He was there for a number of days due to being unwell and contracting covid. I have so much praise for the high level of care he received from the doctors and nurses.

The nurses followed all health and safety procedures during all visits to check on him. The senior charge nurse, Victoria even took the phone down to my husband so I could speak to him. Nurses Diana, Jesusa, Joan and Emma all contributed to his care and were happy to answer any questions I had.

I am so very grateful to them all. We are so lucky to have such a dedicated team of people to look after us.

Thank you.

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Kevin Torbet, Admin Assistant, Patient Experience and Public Involvement, NHSGGC last week
Kevin Torbet
Admin Assistant, Patient Experience and Public Involvement,
NHSGGC

Submitted on 06/10/2025 at 12:56
Published on Care Opinion at 12:56

picture of Kevin Torbet

Dear EGJB1

Thank you so much for taking the time to share your kind and thoughtful feedback following your husband's stay in Ward 54 of the Queen Elizabeth University Hospital.

We are delighted to hear that he received such a high standard of care during his admission, particularly at such a challenging time while unwell with COVID-19. It’s especially encouraging to know that the team’s professionalism, compassion, and clear communication made such a difference — not just to your husband’s care, but to your peace of mind as well.

Your praise for Senior Charge Nurse Victoria and nurses Diana, Jesusa, Joan, and Emma is greatly appreciated, and we will ensure your message is shared directly with them and the wider team. They will be truly heartened to know their efforts were recognised and valued.

Your words are a reminder of the incredible work our staff do every day, and we are very grateful for your recognition. We hope your husband is continuing to recover well, and we send our very best wishes to you both.

Kind regards

Kevin

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k