Text size

Theme

Language

"Big thanks again to you both"

About: Altnagelvin Area Hospital / Minor Injuries Unit

(as a service user),

Attended Altnagelvin minor injuries unit recently for a fractured fibula. The initial triage nurse Claire who called me back via the Phone First service was extremely helpful and got me slotted into the last appointment at the unit that day.

When I arrived, I was triaged, xrayed, treated and discharged within a decent timeframe. I want to say a massive thank you to the team in the dept and a special thank you in particular to the Nurse Practitioner Geraldine and the Staff Nurse Hannah who were absolutely fantastic, extremely helpful, civil and provided excellent care especially considering i was the last person they seen that day within the unit, probably after a long shift.

Big thanks again to you both!

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Fiona McCauley, Emergency nurse practitioner, Minor Injuries Unit - Altnagelvin, WHSCT 4 days ago
Fiona McCauley
Emergency nurse practitioner, Minor Injuries Unit - Altnagelvin,
WHSCT
Submitted on 05/11/2025 at 12:53
Published on Care Opinion at 12:53


picture of Fiona McCauley

Hi CMCD12,

My name is Fiona, I am one of the nurse practitioners who works in MIU.

Thank you for taking the time to share your experience with us. I am delighted to hear that you had a positive experience within our department. I will share your kind words with Geraldine and Hannah and I hope you are healing well at home!

Many thanks,

Fiona

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k