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"Staff were amazing"

About: Lagan Valley Hospital / Regional Day Procedure Unit

(as the patient),

First of all I would like to thank Shriram for getting me signed in, a very nice guy, 1st class service from him, thank you. Then I would like to say thank you very very much  Doctor Patani for your time to help find out what is wrong with me, a very professional doctor with a very good since of humour that just made you feel comfortable. And a very big thank you to Nuala RN, very professional with a witty sense of humour. And Sheenet RN, very professional as well with a witty sense of humour. Then Donal in the recovery, very helpful, very professional and I must say very understanding, took time to explain things to me and took the time to listen about another medical issue, very professional guy. From when I went into the Lagan Valley day procedure unit until I left, what fantastic people one and all. They were so so busy and Donal still had the time to come and speak and reassure you. This might sound silly but I enjoyed going though each stage, the doctors and nurses were amazing, can't thank yous enough.

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Responses

Response from Jemma Gillespie, Endoscopy Lead Nurse, South Eastern HSC Trust 3 weeks ago
Jemma Gillespie
Endoscopy Lead Nurse,
South Eastern HSC Trust
Submitted on 29/09/2025 at 11:24
Published on Care Opinion at 11:24


Lindsay48,

Thank you for such amazing feedback! I will be sure all the staff get to read it.

I hope you are recovering well following your procedure.

Take care.

Jemma Gillespie - Endoscopy Lead Nurse

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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