Care Opinion

Text size

Theme

Language

Videos in BSL or ISL
Help with language translation
Help with reading or listening

It is refreshing to find such excellent practice

Posted By horologiumsw35

"It is refreshing to find such excellent practice"

About: Grantham & District Hospital / General surgery

(as the patient),

I underwent elective laparoscopic cholecystectomy at the end of August.

All grades of staff I encountered were professional, friendly and informative to both myself and my sister.

Wards 1 and 2 and theatre were clean, well equipped and well maintained.

My surgical journey was smooth and well thought out which lessened my anxiety.

As a senior nurse, still practising, of over 45 years experience I know the value of a well run unit. Any department is only as good as their staff so the management of this unit is to be commended.

I hope ULHT realise the value of this service and will strive to meet their standards of care in other areas of their hospitals.

In the present culture of "knocking the NHS" it is refreshing to find such excellent practice for which I am very grateful.

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Julie Record, Matron, Surgery, United Lincolnshire Hospitals NHS Trust 3 weeks ago
Julie Record
Matron, Surgery,
United Lincolnshire Hospitals NHS Trust

Submitted on 29/09/2025 at 14:00
Published on Care Opinion at 14:00

Dear horologiumsw35

Thank you so much for your very kind words which I have shared with the team on the Hub and Theatres. As Matron for both it does boost my morale as well as the wonderful team we have when we get such positive feedback. They really get a boost when they read that their hard work is recognised by the patients, which is who we are here for.

I agree with you for the NHS, we get a lot of negative press but we do the best we can with the resources we have, and thank you for that positive comment about this.

We work very hard to ensure the standards are high on both the hub and Theatres and your comments prove we are getting it right.

I hope you are recovering well

KR

Julie

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k