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"Fantastic care and brilliant team!"

About: Altnagelvin Area Hospital / Radiology

(as the patient),

I had an abdominal ultrasound yesterday, and I was worried about the outcome of this ultrasound the most.

As soon as I was called (great timing!), both of the sonographers/ultrasound technicians Catherine and Karen were so lovely and made me feel relaxed and at ease straightaway. They were genuine and welcoming, and this appointment was the smoothest, well organised appointment I’ve ever had- thank you’s.

It means the world having that natural high level of care, empathy and friendliness from them, especially when things don’t feel so good healthwise at the minute. I really appreciated this yesterday and they both wished me well with my surgery- means more than I can express- thank you both so much!

Dr. Ali was my radiology consultant who did my ultrasound- she was absolutely lovely and the care, compassionate and benevolence shone through so brightly! She was so welcoming, knowledgeable, and I left the room knowing that I was in great hands with Dr.Ali.

Thank you Dr. Ali, Catherine and Karen from the Radiology Dept (Ultrasound)!

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Responses

Response from Joanne McFeely, Clinical Specialist, Radiology Department Altnagelvin Hosspital, WHSCT last week
Joanne McFeely
Clinical Specialist, Radiology Department Altnagelvin Hosspital,
WHSCT
Submitted on 26/09/2025 at 16:30
Published on Care Opinion at 16:30


Hi rose1692

Thank you so much for taking the time to share such kind and thoughtful feedback following your recent ultrasound appointment, Your words truly mean a great deal to us.

We're delighted to hear that Catherine, Cara & Dr Ali were able to help make your experience as smooth, comforting and reassuring as possible- especially during a time when you were feeling understandably anxious. Patient-centred care is at the heart of what we do and it is rewarding to know that this came through so clearly during this visit.

I will be sure to pass on your thanks to Catherine, Cara and Dr Ali. They will be deeply touched to know the positive impact they had on your experience.

Wishing you all the very best for your upcoming surgery and continued recovery.

Kind Regards

Joanne McFeely

Lead Radiographer WHSCT

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