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The care and attention I got was second to none

Posted By BDad9

"The care and attention I got was second to none"

About: Queen Elizabeth University Hospital Glasgow / Renal Transplant (Ward 4C)

(as the patient),

I got a kidney transplant and was in ward 4c at the QEUH in Glasgow.

The care and attention I got was second to none, from the cleaners to the nurses can’t praise them all enough.

Going through probably the most frightening time of my life, they put me at ease, helped me relax which in turn helped my recovery.

In my opinion the team is a credit to the NHS😀

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Responses

Response from Kevin Torbet, Admin Assistant, Patient Experience and Public Involvement, NHSGGC 2 weeks ago
Kevin Torbet
Admin Assistant, Patient Experience and Public Involvement,
NHSGGC

Submitted on 06/10/2025 at 12:06
Published on Care Opinion at 12:06

picture of Kevin Torbet

Dear BDad9

Thank you for taking the time to share your experience following your kidney transplant at the Queen Elizabeth University Hospital, Ward 4C.

We are truly heartened to hear that you felt so well cared for during what was understandably a very daunting time. It’s inspiring to know that every member of the team — from the cleaners to the nurses — contributed to making you feel safe, supported, and at ease throughout your stay.

Your kind words mean a great deal to our staff. They work incredibly hard to provide the highest standard of care, and knowing that their compassion and professionalism made a difference to your recovery is deeply appreciated.

We will ensure your message is passed on to the full team in Ward 4C — it will no doubt lift their spirits and reinforce just how valuable their work is to patients like yourself.

Thank you again for your thoughtful feedback. We wish you continued strength and good health as you move forward in your recovery.

Kind regards

Kevin

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