"Discharge home too early against request of family"

My elderly mother was discharged home from hospital under the care of the Hereford and Worcestershire home team following admission a few days before with difficulty breathing, oxygen requirement due to pneumonia/heart failure.

When rung by the team to say she was coming home I asked them not to discharge her as she was still complaining of not being able to breathe properly. The nurse said they would rediscuss with the clinicians.

The next thing I knew mum was already home brought by hospital transport. A few days later she became cyanosed with sats 68% when the paramedics arrived and was readmitted. Discharge was too early in a vulnerable patient (she had bilateral pleural effusions) despite the family raising concerns. 

Our understanding is The DNs had visited in the morning of the day if readmssion and told the hospital at home team they were not happy with our mothers condition, including saturation/colour but the Hospital at home team did not visit until late afternoon and called the paramedics immediately.

As a positive, they were always polite with our phone conversations.