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"All staff on the ward were very attentive and caring"

About: Craigavon Area Hospital / Orthopaedics St Luke's Site / Pre-operative Assessment

(as the patient),

I attended Craigavon Area Hospital for planned shoulder surgery in the orthopaedic ward. I have nothing but praise for the care and attention given to me by the staff in Ashley House Armagh for the pre operation checks and on the orthopaedic ward in Craigavon Area Hospital. My room was very comfortable and had all the facilities I needed. The food was lovely. All staff on the ward were very attentive and caring. Thank You

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Responses

Response from Jill Robinson, Admin Support , Executive Directorate of Nursing Midwifery, AHP’s and Functional Support Services, Southern Health and Social Care Trust 3 weeks ago
Jill Robinson
Admin Support , Executive Directorate of Nursing Midwifery, AHP’s and Functional Support Services,
Southern Health and Social Care Trust
Submitted on 25/09/2025 at 16:07
Published on Care Opinion at 16:07


Hello Tilly99

Thank you for taking the time to post about your recent inpatient experience.

I am delighted you enjoyed the food and I will pass on your kind comments to our catering department. Your praise will surely brighten their day!

Wishing you a speedy recovery for your shoulder.

Jill Robinson

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Response from Helena Murray, Lead Nurse for Anaesthetics, Theatres & Intensive Care Services (ATICS), Surgery and Clinical Services Directorate, Southern Health and Social Care Trust 3 weeks ago
Helena Murray
Lead Nurse for Anaesthetics, Theatres & Intensive Care Services (ATICS), Surgery and Clinical Services Directorate,
Southern Health and Social Care Trust
Submitted on 25/09/2025 at 21:17
Published on Care Opinion on 26/09/2025 at 08:05


Thank you for your lovely feedback regarding the preop team who recently moved to Ashleigh house in July 2025. I will pass on your appreciation to SR Donnelly and her team.

Best wishes on your recovery from shoulder surgery

Helena Murray Lead Nurse ATICS

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Response from Stephanie Doherty-Conway, Ward Sister, Orthopaedic Ward, Surgery and Clinical Services Directorate, Southern Health and Social Care Trust 3 weeks ago
Stephanie Doherty-Conway
Ward Sister, Orthopaedic Ward, Surgery and Clinical Services Directorate,
Southern Health and Social Care Trust

Orthopaedic ward sister

Submitted on 26/09/2025 at 08:42
Published on Care Opinion at 08:42


picture of Stephanie Doherty-Conway

Thank you for taking the time, to share your feedback.

Everybody is working very hard. I am pleased that you have had a positive experience on the ward. We have a lovely purpose built ward to work on. I take this opportunity to wish you a very good recovery.

Many Thanks Stephanie

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