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"Story about my breast biopsy"

About: Altnagelvin Area Hospital / Breast services

(as the patient),

I recently had an appointment for breast biopsy.

My nurse practitioner Gail was so lovely and thorough in her examination, then refereed me for USS which was done by Ali.

She explained me everything and chat with me throughout the biopsy procedure eased my anxiety and the nurse was chaperoning was lovely too.

Then my Doctor Mr Harron rang me with result and he was a such nice person and explained me the result and spent time to answer all my question

I really appreciate and convey my gratitude towards the people in Altnagelvin Area Hospital breast care unit

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Responses

Response from Marietta Connor, Breast Imaging Service Manager, Diagnostics, Western Health and Social Care Trust last month
Marietta Connor
Breast Imaging Service Manager, Diagnostics,
Western Health and Social Care Trust
Submitted on 25/09/2025 at 13:59
Published on Care Opinion at 13:59


picture of Marietta Connor

HI Jiayam,

Thank you for taking the time to give such lovely feedback. I will pass this information to the team members you have mentioned.

It is such an anxious time waiting for and attending a breast clinic for any symptoms and indeed with a biopsy it can be additionally apprehensive. Staff understand this and I am glad your experience has been so positive and hope it will encourage and reassure others.

Best wishes

Marietta Connor ( Assistant Radiology Service Manager)

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Response from Donna Kerlin, Consultant Radiographer (Breast), Diagnostics, WHSCT last month
Donna Kerlin
Consultant Radiographer (Breast), Diagnostics,
WHSCT
Submitted on 25/09/2025 at 16:20
Published on Care Opinion at 16:20


picture of Donna Kerlin

Jjayam

Thank you so much for your kind response. I work alongside Dr Ali and she is indeed a very friendly person. I am delighted that she was able to put you at ease during such a difficult procedure. I will pass on you thanks to Mr Harron and Gail.

It is great that you had a positive experience with us despite having to undergo a breast biopsy and that you have taken the time to share your experience with others.

Best wishes

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