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Explained everything I needed to know

Posted By Ess Emm

"Explained everything I needed to know"

About: Gartnavel General Hospital / Respiratory Medicine

(as a service user),

I attended Gartnavel to have a new drug administered for my asthma. The nurses were kind and polite and explained everything I needed to know. They made me feel at ease and were very welcoming. Now they have showed me on 2 occasions how to administer the drug at home going forward and I feel properly educated in order to do it myself in the future.

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Responses

Response from Lucy Dorrian, Patient Experience and Public Involvement Manager, Patient Experience and Public Involvement Team, NHS Greater Glasgow and Clyde 3 weeks ago
Lucy Dorrian
Patient Experience and Public Involvement Manager, Patient Experience and Public Involvement Team,
NHS Greater Glasgow and Clyde

Submitted on 25/09/2025 at 15:02
Published on Care Opinion at 15:02

Dear Ess Emm

Thank you for telling us about your experience at Gartnavel. It is lovely to hear about the care that you recieved and that you felt welcome and at ease and you feel confident to administer your new drug at home.

Your feedback means a great deal to our staff and they will be delighted to hear your feedback.

Best Wishes

Lucy

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