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Extremely efficient NHS

Posted By LHPgt

"Extremely efficient NHS"

About: Oakfield Surgery Stoke Mandeville Hospital / Radiology (X-rays and Scans)

(as the patient),

I went recently at midday to the X-Ray Department at Stoke Mandeville Hospital for a ultrasound scan as I had a lump on the left side of my neck. After the scan the Sonographer told me it was a stone in my salivary gland.

I got a missed call just over an hour later from my GP Dr Zaib, Oakfield Surgery, Aylesbury. He rang me back a couple of hours later telling me the result was a stone in my salivary gland. I can't believe how efficient both the hospital and my GP were! Thank you.

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Responses

Response from Maschil De Guzman, Patient Relations Manager, Buckinghamshire Healthcare NHS Trust last month
Maschil De Guzman
Patient Relations Manager,
Buckinghamshire Healthcare NHS Trust

Submitted on 22/10/2025 at 15:32
Published on Care Opinion at 15:32

Thank you for your kind words and the compliment regarding the care you received from the X-ray department and Dr Zaib. We greatly appreciate your feedback and are delighted to hear about your positive experience.

I will forward your compliment to the relevant team to ensure they are aware of your appreciation. Your feedback is invaluable and motivates us to continue providing excellent care and service.

Thank you once again for taking the time to share your thoughts.

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