"Excellent care provided"

About: Heavitree Hospital / Day surgery Heavitree Hospital Day surgery EX1 2ED

Posted by Jon B (as a service user), last month

I wanted to express my thanks for the care provided to me recently in Heavitree day centre upper theatre.
It was a worrying and stressful visit for me to have an operation.
Helen made it bearable and was very supportive and understanding and would like her to know that

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Dawn Crudge

Clinical Matron - Community Day Surgery Units, Heavitree, Tiverton and Exmouth Day Case Units,

Royal Devon University Healthcare NHS Foundation Trust

Submitted on 07/10/2025 at 15:38

Published on Care Opinion at 15:46

Hello Jon B
Thank you so much for sharing your heartfelt message.
We’re truly grateful you took the time to express your appreciation, especially during what must have been a difficult and emotional experience. It means a great deal to know that Helen’s support and understanding helped ease your worries and made your visit more bearable.
Your kind words will be passed on to her—she’ll be deeply touched to know the difference she made. Wishing you continued strength and healing.
Warm regards
Dawn Crudge
Clinical Matron

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