"Overwhelmed at the care service I have received"

I fell whilst on holiday abroad and broke my hip. Didn't know it at the time & continued to hobble about for a week or so. Returning home, I realised it was not improving pain wise. Got an x-ray and was immediately admitted to hospital (Ninewells).

This is where I feel the need to share my experience - I know it is not as life threatening or even harrowing as other submissions but I still consider my experience worthy of the appreciation of all staff I encountered.

Admitted on a Wednesday; operated on next day; released on the Friday  with all necessary drugs/paraphernalia etc.

I had never been in hospital in my entire life (70 years) & this was my 1st ever operation. I state clearly that from clocking in & clocking out at Ninewells hospital I was given the best care, information and assurance to the point that there were no questions left to ask.

I would summarise by stating that I was both surprised (my ignorance) and humbly privileged at what I thought would be a traumatic experience.

The care and attentive support continued to my surprise after I was discharged. This materialised on a daily basis through phone calls from follow up care support who asked how I was faring and did I need anything.

I will state clearly here as a person who has never been in such a situation before and thinks himself to be invincible -these daily calls were a godsend - I did not consider myself dying but for the 1st time in my life I felt vulnerable (without mobility) & although I set myself to tough it out, I realised from the 1st phone call that there was help there if I needed it.

Reassurance like phone any time, tell us what you need, did your medicine arrive on time?

I am overwhelmed at the care service I have received and would like it recorded as such.

Thank You