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"My glaucoma review appointment"

About: Nightingale Hospital Exeter / Centre of Excellence for Eyes

(as a service user),

I recently had an appointment at Nightingale Hospital for a glaucoma review, and I wanted to share how positive the experience was.

From the moment I arrived, just a few minutes early, I was seen straight away. Everything about the service was excellent. The staff were polite, kind, and attentive. They took the time to explain what they were doing and made sure I felt comfortable throughout the process.

The whole appointment was quick and efficient.

I am very grateful for the way the team looked after me.

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Responses

Response from Helen Bowmer, Admin Services Manager (Eastern Services), Nightingale Hospital, Exeter (Eastern Services), Royal Devon University Healthcare NHS Foundation Trust last month
Helen Bowmer
Admin Services Manager (Eastern Services), Nightingale Hospital, Exeter (Eastern Services),
Royal Devon University Healthcare NHS Foundation Trust
Submitted on 25/09/2025 at 09:29
Published on Care Opinion at 09:29


picture of Helen Bowmer

Dear ariesgb94,

I am one of the managers at the Nightingale. Thank you for taking the time to provide us with your feedback. I am so pleased that you had such a wonderful experience and that the service was excellent. I will take great pleasure in sharing this with the team.

Thank you so much for sharing your positive experience.

Kind regards,

Helen Bowmer

Admin Services Manager

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