My father had a bleed on the brain and needed surgery and care over a 4 week period. All of the staff in Ward 64 of the QEUH Neurological surgery team were exceptional. The nursing team led by Audrey, the senior charge nurse, the neuro and INR surgical teams, Angela the ANP, the theatre teams, the cleaning and catering teams as well as the OT and PT teams are all at the top of their fields in our family's opinion.
My father is in his 80s, with dementia and at a time of crisis, this team made us feel he was safe and well cared for. The welcoming, family atmosphere they generated in the ward meant other patients also were engaging with my father and looking out for him.
Overall we as a family felt cared for and listened to and safe in the knowledge that my father was being well looked after which meant we could come home and rest before another day of visiting. They took time to understand my father's needs, doing their best to ensure he had the food he likes (such as the chocolate spread in his porridge, the HP sauce on his meals), helping him to watch his favourite TV shows and singing along with him. These things might seem small but for someone with dementia, to have these familiar things is massive and really contributed to him feeling secure in a strange and potentially scary environment.
My father is at home now and hopefully we can get him back to his dementia choir and day centre, and it's all thanks to the phenomenal ward 64 neurological team. We will be forever grateful for everyone's professionalism and care.
"Forever grateful for everyone's professionalism and care"
About: Queen Elizabeth University Hospital Glasgow / Neurosurgery (Ward 64 – 66) Queen Elizabeth University Hospital Glasgow Neurosurgery (Ward 64 – 66) Glasgow G51 4TF
Posted by bobby273 (as ),
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