"My grand child"

About: Fife Community Services / Children's Occupational Therapy Fife Community Services Children's Occupational Therapy

Posted by Nippy Sweety (as a parent/guardian), 3 weeks ago

I would like to express my sincere appreciation for the support we have received since our grandchild was placed in our care. After not being allowed to see our grandchildren for over four years, we are now caring for our six-year-old grandchild, who is non-verbal and has mobility issues.
Kinship Care provided me with the Children's Services advice number, and I was pleasantly surprised to be referred to Occupational Therapy (OT), Speech and Language Therapy, and Physiotherapy, especially since our grandchild had missed many previous appointments.
I would particularly like to commend Ashley from Occupational Therapy. She has been incredibly helpful, conducting necessary measurements, completing reports for housing, and quickly securing the aids we needed. She is truly a star.
Thank you again for these essential services.

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Responses

Amanda Leech

Head of Physiotherapy Profession, Physiotherapy Services,

Health & Social Care Partnership

Submitted on 24/09/2025 at 14:47

Published on Care Opinion at 14:47

Good afternoon,
Thank you very much for your kind words. We are pleased to hear that you used the children's services telephone advice line and that it helped you to engage with children's services physiotherapy team as well as some of our colleagues.
We are delighted that the services provided for your grandchild have been responsive to their needs which is always our aim. We very much value you taking the time to give us feedback on our services
Best Wishes
Amanda

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Rachel Allen

Occupational Therapist, Children and Young People's Occupational Therapy,

NHS Fife

Submitted on 01/10/2025 at 14:17

Published on Care Opinion at 14:37

Thank you for lovely feedback and sharing your experience with us. It is good to hear that the Children's Service Phone Line was of benefit to you by providing access to each service and you were able to receive the support you and your grandchild needed.
We are especially pleased to hear of the great support you received from Ashley (Occupational Therapist) and we will be sure to share your kind words with her.
We wish you and your family all the best for the future and thank you again for your feedback,
Rachel

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Hilary Munro

Professional Head of Speech and Language Therapy Service, Speech & Language Therapy,

Health & Social Care Partnership

Manage the Speech & Language Therapy Service in Fife

Submitted on 02/10/2025 at 12:22

Published on Care Opinion at 12:22

Dear Nippy Sweety,
My name is Hilary and I am responding on behalf of the Speech & Language Therapy Service. Thank you for taking the time to give feedback on the Children's services advice line. Your feedback highlights exactly what the advice line was meant for - ease of access to the services a child or young person needs, when they need it.
I am really pleased that you managed to get the advice you needed to help support your grandchild. We really value the feedback that you have given us and I will ensure that it is passed on to the Speech & Language Therapy team.
Thank you
Hilary

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