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Very professional team

Posted By Mrs M.

"Very professional team"

About: Neurosciences (DCN) / DCN – Imaging Department

(as a service user),

Had mri with contrast.

Very professional team, from the chap who took my appointment details through to the team in the imaging room. 

I felt welcomed, well informed and that people were aware of my presence. 

You have a gem of a department....

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Responses

Response from Louisa Armstrong, Principal radiographer, Radiology, RHCYP, NHS Lothian 2 months ago
Louisa Armstrong
Principal radiographer, Radiology, RHCYP,
NHS Lothian

Submitted on 26/09/2025 at 15:49
Published on Care Opinion at 15:49

Thank you so much for getting in touch, it’s truly heartening to hear about your experience in our DCN Imaging Department.

Your kind words are very much appreciated. It’s wonderful to hear how the entire team, and your patient journey from booking to scan made you feel cared for and informed. I will make sure your feedback is shared with all radiographic and administrative staff as well as with our management team. I know it will mean a great deal to them.

Kind Regards

Louisa

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