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"You did an excellent job"

About: Wrightington Hospital / Trauma and orthopaedics

(as the patient),

I have just spent 4 days in Wrightington hospital having a hip replacement carried out on me by a miss shaw and her brilliant team. From the moment I arrived I was well looked after by everybody that came into contact with me. Over the last 18 years I have undergone 8 orthopaedic operations at various hospitals in the north west, all stays in them were very good with no complaints. The care and treatment I received from all medical staff and just as important the civilian staff was took to a whole new level, it was brilliant, they could not do enough for me.

I am 75 years old and I was humbled by the respect that was given me and my fellow ward patients. On being discharged my dear wife brought into the ward 2 tins of chocolates as a very small thank you gift for doing an excellent job of looking after this old man. From the bottom of my heart thank you.

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Responses

Response from Vicky Bolton, Head of Patient Relations and PALS, Wrightington, Wigan and Leigh NHS Trust 2 weeks ago
Vicky Bolton
Head of Patient Relations and PALS,
Wrightington, Wigan and Leigh NHS Trust
Submitted on 17/10/2025 at 11:04
Published on Care Opinion at 11:04


Thank you for taking the time to share with us your thoughts following your recent procedure and admission. I will ensure that your kind words are shared with Miss Shaw and the team, who will be very happy that you had such a positive experience. May I wish you well with your recovery.

Kind regards

Emma Swift

Deputy Head of Patient Relations and PALS

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