Care Opinion

Text size

Theme

Language

Videos in BSL or ISL
Help with language translation
Help with reading or listening

Excellent care

Posted By asteropexz39

"Excellent care"

About: North Devon District Hospital / Accident and emergency North Devon District Hospital / Discharge Hub North Devon District Hospital / Trauma and orthopaedics

(as the patient),

I went to A&E at Barnstaple hospital, suffering from extreme pain in my back and side. I would particularly like to mention and praise Nurse Emma, The Associate Physician Jessica, who was most thorough, Bilal, Dr Jordan, Nurse Jess and Dr Rosey in A&E, plus Ericka who did a CT scan of my back which showed I had a fracture to one of my vertebrae.

I was admitted to the King George V Surgical Ward where Molly took my details and put a cannular in my hand. Molly was absolutely brilliant at inserting the cannular, when I have had it done before it has been quite uncomfortable and painful but I did not feel a thing with Molly doing it.

Toni was very caring on my overnight stay on the ward and Anitt and Kimberley were both so kind and helpful. I then had an xray and was transferred later to the Discharge Hub where I had excellent care from Staff Nurse Bogdan and Nurse Jovelin overnight. Staff Nurse Jessica and Nurse John were really most helpful, plus Gemma.

If I have missed any staff member out or got their names wrong, I apologise. I am most grateful to all the wonderful hospital staff during my stay.

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Ward Sister (Northern Services), King George V Ward (Northern Services), Royal Devon University Healthcare NHS Foundation Trust 3 weeks ago
Royal Devon University Healthcare NHS Foundation Trust

Submitted on 23/09/2025 at 16:11
Published on Care Opinion at 16:23

Dear asteropexz39,

Thank you for taking the time to write about your recent hospital visit and time on King George V ward.

I am so glad to hear you had a positive experience and I will be sharing this with the team and the staff mentioned in your feedback.

I hope you are healing well and wishing you good health for the future.

Kind regards

Eleanor

Response from Sophie Hutchings, Governance and Operational Support Manager (Northern Services), Emergency Department (Northern Services), Royal Devon University Healthcare NHS Foundation Trust 2 weeks ago
Sophie Hutchings
Governance and Operational Support Manager (Northern Services), Emergency Department (Northern Services),
Royal Devon University Healthcare NHS Foundation Trust

Submitted on 01/10/2025 at 14:40
Published on Care Opinion at 14:40

Dear asteropexz39,

Thank you for taking your time to provide us with your feedback, I am sorry to hear of your extreme pain in your back and side that brought you into hospital. But I am pleased to hear of the positive impact the staff had on you during your time with us. I will share your feedback with the wider ED team to ensure that everyone gets to see your feedback. I echo what my colleague Eleanor said and hope you are recovering well.

Best wishes

Sophie Hutchings
ED Governance & Operational Support Manager

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by asteropexz39 (the patient)

Thank you for your kind response Sophie and also to Eleanor. I am gradually improving at home.

Opinions
Next Response j
Previous Response k