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"Her knowledge is second to none"

About: Adult Health And Social Care Services / Dietetics and Nutrition University Hospital Monklands / Renal (Ward 1)

(as the patient),

I saw Jan as part of my renal care. She spent ages with me going over what I eat and when. She suggested a couple of small tweaks to my diet and said she would send me some booklets to read. These arrived a few days later.

Jan also gave me her number and said to call her any time I needed her advice.

I had to call Jan for advice and she was amazing and answered my question straight away.

Jan has been a godsend as part of my renal support at Monklands. Not only has she made me feel confident in what I was already doing, she gave great advice to further support my renal care. I have huge confidence in her. Her gentle approach is prefect, and her knowledge second to none.

She compliments Dr Cousland so well. 

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Responses

Response from Alan Sommerville, Senior Nurse for Medicine, Renal and Associated Specialities, University Hospital Monklands, NHS Lanarkshire 2 months ago
Alan Sommerville
Senior Nurse for Medicine, Renal and Associated Specialities, University Hospital Monklands,
NHS Lanarkshire
Submitted on 24/09/2025 at 14:25
Published on Care Opinion at 14:25


Dear Doreen345

Thank you for taking the time to post on Care opinion. I am so pleased that you have had such a positive experience with the Renal dietitian. I know Jan and I also know she has a wealth of knowledge at her fingertips. I will ensure your thanks are passed over to her. I will also pass this on to Dr Cousland.

Thanks again

Alan

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Response from Maureen Lees, Head of Profession, Dietetic Services, Beckford Street, NHS Lanarkshire 2 months ago
Maureen Lees
Head of Profession, Dietetic Services, Beckford Street,
NHS Lanarkshire
Submitted on 25/09/2025 at 15:27
Published on Care Opinion at 15:28


picture of Maureen Lees

Doreen,

Thank you for taking the time to write about your experience with the renal dietetic service. I am delighted that you found the experience so helpful and that Jan was able to answer your questions and support you to manage your condition more effectively. I will make sure Jan knows that you have made contact and pass on to her your postive comments.

Many thanks

Maureen

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