"Very grateful for the time and patience"

About: Queen Elizabeth University Hospital Glasgow / Ear, Nose & Throat (Ward 11b) Queen Elizabeth University Hospital Glasgow Ear, Nose & Throat (Ward 11b) Glasgow G51 4TF

Posted by skyyy57 (as the patient), 2 weeks ago

My speech valve was coming loose and not working, did the usual checks and was asked by Pamela from speech therapist to go up and see them in ward 11b.
When I went I was taken into this examination room where a doctor and nurse and Pamela proceeded to work on me and I’m glad to say they got it working after about half hour and I could speak good for the first time in 3 years
I am very grateful to Pamela and the other nurse and doctor from ward 11b for the time and patience they took to sort me

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Ruth McLaughlin

Lead Nurse, General Surgery /ENT/Urology (Queen Elizabeth University Hospital),

NHS Greater Glasgow and Clyde

Submitted on 24/09/2025 at 10:04

Published on Care Opinion at 10:04

Hi skyyy57 Thank you so much for your kind words regarding your recent experience in the Treatment room within Ward 11B. I am pleased that Pamela and the team resolved your speech valve issue which allowed you to speak for the first time in 3 years. I can only imagine how positive an experience that was for you..
I will let Pamela and the team know of your positive experience and wish you well
Ruth McLaughlin
Lead Nurse
ENT ( City Wide) Urology ( South) & Outpatients

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