Text size

Theme

Language

"They didn't give up"

About: Scottish Ambulance Service / Emergency Ambulance

(as the patient),

I had a cardiac arrest at home, initially my wife began resus, the paramedics arrived in 16 minutes and were superb. I am aware it was a difficult resuscitation with well over an hour of CPR required, it was a considerable team with involvement of the critical care ambulance & 8 individuals in total; Pamela, Jason, Graeme, Francis, Robert, Stuart, Duncan & Lynsey. I really appreciate the persistence of all team members for such a length of time.

I am aware of the statistics for outcomes after that length of CPR in out of hospital arrests and I know the team will be well aware of them too. But they treated me as an individual worth really working for & didn't give up, so here I am a few weeks later making a good recovery with no neurological deficit.

I'm incredibly grateful for their care and what must have been very high quality resus to allow me to recover to this level so quickly. I'm also grateful for the communication & support the team gave to my wife throughout the whole period. Lastly I am aware that it was the tenacity of Pamela's negotiations with various departments in SW Scotland that eventually opened the door for my transfer direct to GJNH. This was the correct decision (which is easy for me to say knowing my eventual diagnosis), but required a particular focus to achieve at the time.

I cannot fault the care received, the team should be proud of themselves.

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Marie Kennedy, Patient Experience Manager, Corporate Affairs, Scottish Ambulance Service 8 hours ago
Marie Kennedy
Patient Experience Manager, Corporate Affairs,
Scottish Ambulance Service
Submitted on 29/09/2025 at 10:57
Published on Care Opinion at 10:57


picture of Marie Kennedy

Dear Rockpool,

Thank you so much for sharing your story and relaying it with such detail and care. Especially remembering all staff involved- that's quite impressive!

Your account is incredibly powerful and I’m delighted to hear that you're making a good recovery. The persistence and teamwork shown by Pamela, Jason, Graeme, Francis, Robert, Stuart, Duncan and Lynsey during such a prolonged and complex resuscitation is deeply commendable. It’s clear they treated you with great skill and compassion and I’m glad to know that your wife also felt supported throughout.

If you’re happy to share the date, time and address of the call out, please email us at sas.feedback@nhs.scot and include your Care Opinion username. This will help us match your story with the crew and ensure your message of thanks reaches each of them directly.

Thank you again for taking the time to post, your words will mean a great deal to the team involved. Wishing you a smooth recovery.

Warm wishes,

Marie

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k