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Amazing staff

Posted By Cait24

"Amazing staff"

About: St John's Hospital / Endoscopy

(as the patient),

I have attended for a colonoscopy and was treated with so much respect, all staff were non judgemental and kept me informed every step of the way making sure I was comfortable. Special thanks to Jim who was reassuring me throughout the procedure and making me feel better about needing sedation.

Thank you so much :) x

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Responses

Response from Mariska Vernon-Stroud, Patient Experience Team Lead, Patient Experience Team, NHS Lothian 2 months ago
Mariska Vernon-Stroud
Patient Experience Team Lead, Patient Experience Team,
NHS Lothian

I gather feedback from patients to recognise good practise and supporting improving services in NHS Lothian.

Submitted on 26/09/2025 at 08:32
Published on Care Opinion at 08:32

Dear Cait24,

Thank you for taking the time to share your story of attending St John's Hospital for a colonoscopy. I was so pleased to read how the staff made you feel comfortable and well informed throughout the process.

I have shared your story with the team and Jim, who I'm sure will be touched by your feedback.

Kind regards,

Mariska

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