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Incredibly helpful and friendly staff

Posted By earthling

"Incredibly helpful and friendly staff"

About: Castle Circus Health Centre / Torbay Sexual Health

(as the patient),

I was recommended for a sexual health screening by a GP due to some symptoms I’ve been experiencing. I’d never had one and was nervous. From the moment I walked in all staff were incredibly friendly and helpful, the service was running on time and the process was explained to me in detail. The doctor I saw was incredibly thoughtful and kind and I felt very at ease in the environment. This is an amazing local free service that deserves recognition for it’s work!

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Responses

Response from Sally Matthews, Sexual Health Co-Ordinator, Devon Sexual Health - Torbay, Royal Devon University Healthcare NHS Foundation Trust 4 weeks ago
Sally Matthews
Sexual Health Co-Ordinator, Devon Sexual Health - Torbay,
Royal Devon University Healthcare NHS Foundation Trust

Submitted on 22/09/2025 at 16:45
Published on Care Opinion at 16:45

Hi earthling

Thank you for taking the time to leave such positive feedback.

I am glad the team were friendly and helpful from the moment you walked in. It is also nice to hear that the DR explained things in detail and was thoughtful and kind and that you were able to feel at ease during your appointment.

Thank you for the recognition of our service here at Torbay Sexual Health.

Please don't hesitate to contact us on 0300 303 3898 or visit our website on www.devonsexualhealth.nhs.uk

Kind Regards

Sally

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