I suffered a head injury that required the emergency services. The ambulance arrived and I was treated well and with dignity. My wound was dressed and I was transported to hospital where we had to wait for nearly an hour in the car park.
Once I was handed over to a member of staff, who carried out some tests to determine the severity of my head injury. I had an open wound to the skull of approx 10cm that needed stitching. They then took me to the minor injuries unit where I was left for three and a half hours before being seen by a nurse.
The nurse seemed shocked that I had been left waiting so long with an open wound that was constantly bleeding into my bandage. They told me that the notes written by the member of staff simply said - cut to the head. They were surprised that they weren't told of the severity of the injury as to be able to deal with me promptly.
I have no complaint about the ambulance or the nurse that took an hour and a half to sew up my head...but I am angry that the member of staff did not pass on the accurate information needed. They simply did not inform the nurses correctly and I feel they are wholly responsible for my shoddy treatment.
This left me with an uncleaned wound that still had chips of paint in it that could easily have caused infection. No one should be passed over or treated in this manner. Three and a half hours of watching people with seemingly less severe injuries than my own get treated ahead of me while I was left bleeding and unattended has given me a woeful feeling towards the NHS and its fitness for purpose! In my experience, it is simply nowhere near good enough!
"Suffering a head injury"
About: Aberdeen Royal Infirmary / Emergency Medicine Aberdeen Royal Infirmary Emergency Medicine AB25 2ZN Emergency Medicine / Minor Injuries Unit Emergency Medicine Minor Injuries Unit AB25 2ZN Scottish Ambulance Service / Emergency Ambulance Scottish Ambulance Service Emergency Ambulance EH12 9EB
Posted by camelopardaliscd73 (as ),
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