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Great support from all

Posted By marsdc43

"Great support from all"

About: Causeway Hospital / Accident & Emergency Causeway Hospital / Intensive Care Unit Causeway Hospital / Surgical 2

(as a relative),

Took my husband to a&e where within a hour CT bloods and all the checks were all done and my husband was sent up to surgical 2 ward where he got the best care from Surgeons, Nurses, till catering staff & cleaners they have a amazing team šŸ‘ they were the most friendly, caring, amazing people you could meet especially when you are 2 hours away from home.

The kindness and support my Husband and I got was way above what we could imagine after over 3 weeks between few days in ICU and back to surgical ward 2 we would like to say that we become friends with some wonderful staff and patients thanks very much for all your care and attention keep up the great work. Thanks šŸ˜Š 

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Responses

Response from Victoria McCrory, Assistant Clinical Services Manager, Medicine and Emergency Medicine, NHSCT last month
Victoria McCrory
Assistant Clinical Services Manager, Medicine and Emergency Medicine,
NHSCT

Submitted on 24/09/2025 at 17:21
Published on Care Opinion at 17:21

Hello marsdc43

My name is Victoria McCrory and I am the Assistant Clinical Services Manager for Causeway ED. I am sorry to hear that your husband has recently been unwell, having to attend the department for assessment, treatment and onward referral.

I am delighted to hear that whilst in the department your husband had a positive care experience, having relevant investigations completed in a timely manner.

Thank you for taking the time to leave this feedback, especially at such a difficult time. Positive feedback helps remind staff of the fabulous care they continue to deliver and helps boost staff morale.

I hope your husband makes a strong recovery.

Yours Sincerely

Victoria McCrory

ACSM CAU ED

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Response from Deborah Dyson, Ward Manager, Surgical 2, Causeway Hospital, NHSCT last month
Deborah Dyson
Ward Manager, Surgical 2, Causeway Hospital,
NHSCT

Submitted on 25/09/2025 at 13:48
Published on Care Opinion at 13:48

Good Afternoon marsdc43

My name is Deborah Dyson. Thankyou for taking the time to share your experience whilst in Surgical 2.

I was delighted to read that your stay was so positive. The whole team aim to provide a high standard of care. It was lovely to read that you found the team caring, friendly and amazing.

I will share your kind words with the whole team whom I know will be delighted

I wish you well in your recovery

Debbie

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Response from Louise Boreland, Ward Manager Intensive Care Causeway, Intensive Care Unit, NHSCT last month
Louise Boreland
Ward Manager Intensive Care Causeway, Intensive Care Unit,
NHSCT

Submitted on 25/09/2025 at 15:12
Published on Care Opinion at 15:12

Good Afternoon

I am really pleased to read that your experience of Causeway Hospital was positive even in difficult circumstances for yourself and your family.

The ICU team appreciate the positive feedback.

From the whole ICU Team we would like to wish your husband well on his recovery.

Louise

Ward Manager ICU

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