Care Opinion

Text size

Theme

Language

Videos in BSL or ISL
Help with language translation
Help with reading or listening

I got the best treatment

Posted By Lauz92

"I got the best treatment"

About: Royal Devon & Exeter Hospital (Wonford) / Accident and emergency

(as a service user),

I had to visit Exeter as my spinal team were based there, and I was having real issues with my back. The reception team were amazing. The triage were lovely and the whole ED team couldn't have been any more attentive if they tried. They made a scary and stressful time as easy for me as they could have. I got the best treatment health wise and just generally as a human. They even made me and amazing cup of tea. I am so pleased with how my day went and I can't thank the team enough for their care and support

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Tamara Martin Garcia, Sister, Emergency Department (Eastern Services), Royal Devon University Healthcare NHS Foundation Trust 2 weeks ago
Tamara Martin Garcia
Sister, Emergency Department (Eastern Services),
Royal Devon University Healthcare NHS Foundation Trust

Sister Emergency Department

Submitted on 27/09/2025 at 09:27
Published on Care Opinion at 09:27

picture of Tamara Martin Garcia

Thank you so much for your kind and thoughtful feedback following your recent visit to our Emergency Department.

We’re so pleased to hear that your experience — despite the discomfort and stress you were facing — was made easier by the care and compassion of our team. It’s wonderful to know that our reception staff, triage nurses, and ED team all helped you feel supported and well looked after, both medically and personally (and that the cup of tea hit the spot!).

Your comments will be shared with the team — it really does mean a great deal to them to know their efforts have made such a positive difference.

Wishing you all the best with your ongoing care, and we hope your back continues to improve.

Warm regards,

Tamara martin Garcia

Emergency department Sister

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k