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Amazing service from Nurse

Posted By yellowef74

"Amazing service from Nurse"

About: Fife Community Services / Community Treatment and Care (CTAC) General practices in Fife

(as the patient),

Julie has looked after me these past 7 weeks when I ended up in hospital suddenly and had to have emergency surgery which left a hole in my stomach which had to heal inside out.

I really struggled and had to visit every 2nd day and it was a big lifestyle change, the first day I met Julie she had to pack and dress my wound and I cried my eyes out and she discovered I had been released from hospital with out any pain relief so she immediately rectified that issue and got me a prescription from the Doctor.

Julie kept my spirits up and even helped me with deciding what gift to get an auntie for her birthday and then even giving me tv recommendations, every time I saw Julie I kept asking her to speed up the process or just sew me up but she always cheered me up and I always left again in good spirits.

I have had so many problems with my Doctors surgery, but not Julie, and so glad she looked after me so well. So Thank you again Julie for looking after me so well but so glad I can now get back to a normal life again.

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Responses

Response from Pam Goodall, Lead Nurse CTAC, Sexual Health, BBV & GBV Services, Community Treatment and Care Service, Sexual Health & Blood Borne Virus, NHS Fife 3 weeks ago
Pam Goodall
Lead Nurse CTAC, Sexual Health, BBV & GBV Services, Community Treatment and Care Service, Sexual Health & Blood Borne Virus,
NHS Fife

Submitted on 22/09/2025 at 17:00
Published on Care Opinion at 17:00

Dear yellowef74

My name is Pam Goodall and I am the Lead Nurse for the CTAC service.

Thank you so much for taking the time to tell us about the care you received from Julie in our CTAC team.

Can you please tell me what surgery this was at so that I can pass this lovely feedback on to the correct Julie? I am sure she will be delighted to hear how she cheered you up and how you felt she looked after you so well.

Thank you

Pam

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Update posted by yellowef74 (the patient)

Hi Pam it was for Nurse Julie at Hospital Hill Surgery Dunfermline. Thanks

Response from Pam Goodall, Lead Nurse CTAC, Sexual Health, BBV & GBV Services, Community Treatment and Care Service, Sexual Health & Blood Borne Virus, NHS Fife 2 weeks ago
Pam Goodall
Lead Nurse CTAC, Sexual Health, BBV & GBV Services, Community Treatment and Care Service, Sexual Health & Blood Borne Virus,
NHS Fife

Submitted on 23/09/2025 at 16:12
Published on Care Opinion at 16:12

Thank you, I will pass this on the Gill McGovern who is the CTAC Team Leader for the Dunfermline area and she will share with Julie and the wider CTAC team.

Thank you again for your kind words.

Best wishes

Pam

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Response from Gillian McGovern, Team Leader, Community Treatment and Care, NHS Fife 2 weeks ago
Gillian McGovern
Team Leader, Community Treatment and Care,
NHS Fife

Submitted on 23/09/2025 at 16:38
Published on Care Opinion at 16:38

picture of Gillian McGovern

Hi yellowef74,

My name is Gill McGovern and I am the Team Leader for CTAC in West Fife.

Thank you so much for your kind words and thoughtful feedback.
We’re absolutely delighted to hear about the exceptional care Julie provided during such a challenging time for you. It’s clear she went above and beyond to support not only your physical recovery but also your emotional wellbeing — and even helped with birthday gifts and TV recommendations along the way!

Your story is a wonderful reminder of the impact our CTAC nurses have on the lives of patients, and we’re incredibly proud to have Julie as part of our team. We’ll make sure your message is shared with her — it will mean a great deal.

All the best as you return to normal life.

Gill

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