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"You do a great job"

About: Sexual Health Services - South Staffordshire (Open Clinic)

(as a service user),

Thorough examination by a nurse, who happened to be male, and had a very caring personality and non judgemental. He explained all procedures he was going to perform, clearly.

And the medication that was issued to me, explained possible side effects and when medication should be taken.

He also explained possible follow up.

You do a great job

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Responses

Response from Andrew Garratt, Senior Administrator, South Staffordshire SHS & HIV Services, Inclusion 2 weeks ago
Andrew Garratt
Senior Administrator, South Staffordshire SHS & HIV Services,
Inclusion

I have been working in Sexual Health since 2004 and my responsibilities are Data Validating and responding to Care Opinion feedback. I am very passionate about my job and believe that the human touch is important with patient care.

Submitted on 26/09/2025 at 13:41
Published on Care Opinion at 13:41


picture of Andrew Garratt

Hi Columbays93,

My name is Andrew and I am a Senior Administrator for the Open Clinic and part of my role is to respond to Care Opinion feedback. I would firstly like to thank you for taking the time to submit your feedback which does mean a lot to our team and is an important contribution to learning and service improvement.

I am glad that you found the nurse caring and non judgemental during your appointment. 😊

Kind regards,

Andrew Garratt, Senior Administrator

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