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"Care and Compassion"

About: HIV North Staffordshire and Stoke on Trent Sexual Health Services - North Staffordshire and Stoke-on-Trent (Open Clinic)

(as a service user),

Cobridge Sexual Health Clinic is a beacon of care and compassion in the community. From the moment patients walk through the doors, they are met with a warm and welcoming atmosphere that immediately puts them at ease. The staff, from the receptionists to the doctors and nurses, health care workers, exude kindness and empathy, making each individual feel valued and supported.

The clinic's move from its old location in Hartshill to its new home in Cobridge was a significant one, as it symbolised a fresh start and a renewed commitment to providing top-quality care to all who walk through its doors. The new building is a sanctuary of peace, with its spacious and inviting layout serving as a reflection of the compassionate care that awaits patients within its walls.

Patients who come to the clinic often arrive feeling hopeless and scared, believing that death is looming over them. However, they are met with a level of love and support that they never expected. The staff at Cobridge Sexual Health Clinic go above and beyond to ensure that each patient feels heard, understood, and cared for in a way that restores their hope and faith in a brighter future.

The dedication and passion of the professionals at the clinic are truly commendable. Their tireless efforts to provide exceptional care and support to those in need are a testament to the power of compassion and empathy in the healing process. Thanks to their unwavering commitment, patients leave the clinic feeling empowered, supported, and ready to face whatever challenges lie ahead.

In conclusion, Cobridge Sexual Health Clinic stands as a shining example of what care and compassion in healthcare should look like. From the moment patients walk through the doors, they are met with love, hope, and understanding, setting them on a path towards healing and recovery. The staff at the clinic are truly amazing, and their dedication to providing exceptional care to all who seek their help is a testament to the power of kindness and empathy in healthcare.

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Responses

Response from Julia Barraclough, Operational Service Manager, North Staffordshire & Stoke on Trent Sexual Health & HIV Service, MPFT last month
Julia Barraclough
Operational Service Manager, North Staffordshire & Stoke on Trent Sexual Health & HIV Service,
MPFT

I am the Operational Service Manager for the sexual health services across Stoke, Staffordshire, Shropshire and Telford. I support the wider teams to ensure our services are of a high quality and accessible for our service users.

Submitted on 24/10/2025 at 15:03
Published on Care Opinion at 15:03


picture of Julia Barraclough

Dear PKNPatience1

Thank you so much for taking the time to provide feedback on the service you received about our Cobridge clinic. It is so heartwarming to hear your story and the way you have referenced all the staff and the quality of service they give has made everyone's day!

Wishing you all the best for the future.

Kind regards.

Julia Barraclough - Operational Service Manager

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