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"I appreciate you all"

About: Causeway Hospital / Intensive Care Unit Northern Ireland Ambulance Service / Emergency ambulance response

(as the patient),

Was admitted with complex breathing issues which I was close to death with. Without the hands-on care, knowledge, expertise  and caring attitude of each and every staff nurse who looked after and cared for me while in ICU Causeway hospital I wouldn't have had the drive to keep on healing.  Thanks also to the paramedics who helped me out of the house and cared for me on drive to hospital. Thanks to the physio team,  consultants and resus staff. Every person worked as a team who made my journey to health their priority. I appreciate you all.

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Responses

Response from Louise Boreland, Ward Manager Intensive Care Causeway, Intensive Care Unit, NHSCT last month
Louise Boreland
Ward Manager Intensive Care Causeway, Intensive Care Unit,
NHSCT
Submitted on 19/09/2025 at 16:32
Published on Care Opinion at 16:32


Thank you so much for your kind words. Glad that your stay in ICU was positive experience even in difficult circumstances.

We all wish you well on your continued recovery.

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Response from Maggie Hamilton, Experience & Involvement Facilitator, Quality, Safety & Improvement, Northern Ireland Ambulance Service 3 weeks ago
Maggie Hamilton
Experience & Involvement Facilitator, Quality, Safety & Improvement,
Northern Ireland Ambulance Service

The Northern Ireland Ambulance Service (NIAS) Experience and Involvement Facilitator is responsible for developing and delivering high quality, effective services and processes for NIAS Service Users, Carers, their Advocates, the Public and NIAS Staff across Northern Ireland (NI) to facilitate and enable them to fully contribute to and participate in experience and involvement in relation to the NIAS.

Submitted on 24/09/2025 at 12:54
Published on Care Opinion at 12:54


picture of Maggie Hamilton

Good afternoon Davidthebearded,

I am grateful to you for taking the time to share your experiences of the Northern Ireland Ambulance Service and that you felt cared for on the way to the hospital. As an organisation we are committed to consistently show compassion, professionalism, and respect for the patients we care for.

I wish you all the best with your recuperation.

Kind regards,

Maggie

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