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I'll give it a go

Posted By Jul60

"I'll give it a go"

About: Countywide Community Care Service Delivery Unit / Countywide Podiatry Musculoskeletal (MSK) Team

(as the patient),

After a long time of pain in my feet I was referred to the podiatry (MSK) team in Malvern. I was introduced to two lovely professional ladies, Helen and Phil who made me feel at ease. There were lots of questions, examinations, tears and laughter but always with a professional manner.

They explained their thoughts and why things could possibly be happening. They have arranged my treatment to be carried on with other professionals.

I came away feeling that I had more understanding of why I was experiencing pain, and there could be some help. I’m aware that it is going to be a lifetime commitment that may or may not work. But I’ll give it a go.

Thankyou Helen and Phil for caring and understanding. Keep up the good work.

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Responses

Response from Kirsty Bonnar, Team Lead, Podiatry Teme & MSK, Herefordshire and Worcestershire Health and Care Trust last month
Kirsty Bonnar
Team Lead, Podiatry Teme & MSK,
Herefordshire and Worcestershire Health and Care Trust

Submitted on 26/09/2025 at 09:29
Published on Care Opinion at 09:29

Thank you so much for providing our team with such wonderful feedback.

I am so glad to heat that you had a positive experience with our team and that following this appointment, you had a better understanding of your symptoms and had a plan of how to manage this.

Feedback such as this means a lot to our staff and I have ensured that this is passed directly onto the members of staff mentioned.

We wish you all the best with your treatment in future.

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