I had an appointment a few months ago, which initially went poorly and I was upset when I came out. This was noticed by a member of staff, Mr Glenn who took me aside and showed such care and kindness to me as I got very upset, he called the Sister Wendy and she also was so kind.
I was later seen by Mr Zygan, a true gentleman. I had another follow up appointment today and to say my legs were shaking was an understatement. I was met by Mr Glenn on arrival and was so glad to see him, he reassured me, kind and compassionate showed to me by both him and Mr Zygan, also credit to the sister Wendy, who checked in with me on departure.
What a difference today was, thank you all so much.
"ENT appointment"
About: Outpatients Department / Clinic 4 - Diabetic,Neurology,ENT Outpatients Department Clinic 4 - Diabetic,Neurology,ENT Londonderry BT47 6SB
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