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Paramedic crew

Posted By hadarmx56

"Paramedic crew"

About: Scottish Ambulance Service / Emergency Ambulance

(as a relative),

Two paramedics,  Kenny and Laura, attended my Mother in law with dementia after a fall at home. They could not have been kinder or more supportive. Attended to her quickly put her and her husband at ease and showed care and compassion to them both. They fully updated me on arrival and made sure all appropriate referrals were made. 

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Responses

Response from Marie Kennedy, Patient Experience Manager, Corporate Affairs, Scottish Ambulance Service last month
Marie Kennedy
Patient Experience Manager, Corporate Affairs,
Scottish Ambulance Service

Submitted on 18/09/2025 at 15:22
Published on Care Opinion at 15:22

picture of Marie Kennedy

Thank you for sharing your feedback. I’m delighted to hear that Kenny and Laura provided such kind and supportive care to your mother-in-law after her fall. It’s heart warming to know they put both her and her husband at ease, kept you fully updated and ensured all appropriate referrals were made.

If you’re happy to do so, please send the name, date, time and address of your call out to sas.feedback@nhs.scot, and include your Care Opinion username. This will help us match your story with the crew involved and ensure your appreciation is shared directly with them.

Thank you again for taking the time to let us know about your experience.

Warm wishes,

Marie

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