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"Audiology clinic"

About: Braid Valley Hospital and Ballymena Health and Care Centre

(as the patient),

I had an appointment to have my hearing tested as it had been many years since it was last done. I had to wait a few months for the appointment but it was worth the wait, I saw a lovely nurse called Aoife who did the test and explained my hearing answering all my questions. I left the appointment with two new hearing aids and Aoife took time to make sure I could hear well and work them. I am delighted with how well I can hear now and how well I was treated 

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Responses

Response from Tracy Pinkerton, Audiology Lead, Audiology, NHSCT 3 weeks ago
Tracy Pinkerton
Audiology Lead, Audiology,
NHSCT
Submitted on 19/09/2025 at 13:18
Published on Care Opinion at 13:57


Hi giftxy77

My name is Tracy Pinkerton, I am Audiology Lead for the Northern Trust.

I am delighted you had a positive experience with Aoife in Audiology and I am confident that this feedback will give her a real moral and confidence boost. This will be shared with Aoife and the rest of the team. We strive to make a positive impact for all of our patients in some way, often this can be minor and we as clinicians do not give it the credit we should.

Thankyou for sharing your story.

Tracy

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