"Very bad experience at A&E"

My wife had back surgery for a herniated disc in May 2024.

She has been unable to walk for 15 days despite strong medications. She also developed abdominal pain and fever, which are urgent symptoms.

We went to A&E at Medway Maritime Hospital hoping for urgent MRI, tests, and specialist review. Instead, only basic questions and examinations were done, and she was sent home with instructions to contact the GP.

This level of care was unacceptable. Patients in such severe condition should not be dismissed without urgent investigations. We have also paid significant IHS for NHS access, and we expect appropriate and timely care in return.