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"All aspects of my care have been excellent"

About: Royal Devon & Exeter Hospital (Wonford) / Gynaecology

(as the patient),

I have been attending the clinic over the past two years in connection with post menopausal changes . I was apprehensive due to the sensitive nature of my enquiries , but all the staff I have seen have done their very best to put me at my ease . They have continued to see me , investigate and assess any improvement and offered clear and concise instructions as to how to continue. 

At a particular time when I had urgent concerns ,I contacted the clinic and had my appointment brought forward. The secretarial staff have been equally helpful as the clinicians and nurses .

I have always felt they had time for me to explain my situation and to answer my questions .

 I have received prompt letters post appointment to confirm  findings ,conclusions and proposed treatment . All aspects of my care in this department have been excellent, for which my husband and I were very grateful . 

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Responses

Response from Emma Saunders, Clinical Nurse Manager (Eastern Services), Gynaecology Assessment Unit – Clinic 2 (Eastern Services), Royal Devon University Healthcare NHS Foundation Trust last month
Emma Saunders
Clinical Nurse Manager (Eastern Services), Gynaecology Assessment Unit – Clinic 2 (Eastern Services),
Royal Devon University Healthcare NHS Foundation Trust
Submitted on 29/09/2025 at 15:06
Published on Care Opinion at 15:06


picture of Emma Saunders

Dear Sheep Lady,

Thank you so much for taking the time to leave a review of your care. I am so pleased that you received prompt and helpful treatment and were made to feel at ease. I will be sure to share this with my team.

Best wishes

Emma Saunders

Clinical Nurse Manager

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