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"Continuity of care from Beversbrook medical centre"

About: Beversbrook Medical Centre

(as the patient),

I have been waiting for test results from Great Western Hospital since mid August and my medical centre staff including the receptionist/admin staff, GP’s, nurses, pharmacist and especially the managing partner Mrs Butcher have been very efficient, supportive, professional and effective during this period- guiding me through a potentially anxious time. I would like to thank them especially as I know how difficult and broken the nhs is currently.

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Responses

Response from Sandra Hamilton, Complaints Administrator, Patford House Partnership last month
Sandra Hamilton
Complaints Administrator,
Patford House Partnership
Submitted on 17/12/2025 at 17:26
Published on Care Opinion at 17:26


Dear blackbirdqj48

Thank you for your recent feedback. As your review was posted two months ago, we hope everything has continued positively. We are pleased to hear that the team, provided supportive and professional care during a potentially anxious time, and we appreciate you taking the time to share your experience.

Kind Regards

Julie Taylor

Operations Manager

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