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"Colonoscopy procedure"

About: The Ulster Hospital / Endoscopy Pre Assessment The Ulster Hospital / Endoscopy Unit

(as the patient),

I recently had a pre-endoscopy call from BJ. While gathering the necessary information I felt comfortable and at ease to ask questions about symptoms which concerned me. She left me feeling confident that the procedure would be helpful and allayed any fears I had 100/100%.

Ash who admitted me was kind and very efficient & quickly put me at ease at a time of high anxiety. The procedure with Dr Saraj and his nurses David and Nuala was efficient and reasonably pain free with the team totally making me feel cared for throughout the process.

The aftercare in recovery with Colette was also notable. She was kind, gentle and informative and I felt totally cared for and supported in her care. Thanks due to them all.

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Responses

Response from Jemma Gillespie, Endoscopy Lead Nurse, South Eastern HSC Trust last month
Jemma Gillespie
Endoscopy Lead Nurse,
South Eastern HSC Trust
Submitted on 17/09/2025 at 07:56
Published on Care Opinion at 07:56


Emforster,

Thank you so much for taking the time to leave this feedback.

It is great to hear your whole Endoscopy journey was a positive one, from pre-assessment right through to recovery. I will pass this on to the whole team.

I hope you are keeping well.

Take care

Jemma Gillespie - Endoscopy Lead Nurse

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