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"AIH diagnosis"

About: Royal Devon & Exeter Hospital (Wonford) / Hepatology

(as a relative),

My mum was an emergency admittance, she spent 3 weeks in the RDUH. Through out her journey on Abbey, Lowman and finally Okement wards the care was exemplary. Kind, caring and compassionate shone through all the staff. All the tests and results were quick to come through thanks to the EPIC system. The wards were cleaned thoroughly by the hard working domestic staff, always made the time to speak patients and worked well with all staff. I noticed nothing but respect throughout the teams. My mum's care was 2nd to none. Jo and her team on Okement, know there speciality, they understand their patients' woes and frustrations and are so supportive. Liver specialist nurses and doctors show their patients time and empathy.

Thank you so much to all the hard working staff at the RDUH.

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Responses

Response from Lead Nurse for Hepatology (Eastern Services), Hepatology (Eastern Services), Royal Devon University Healthcare NHS Foundation Trust 2 weeks ago
Royal Devon University Healthcare NHS Foundation Trust
Submitted on 24/09/2025 at 17:58
Published on Care Opinion on 25/09/2025 at 08:07


Thank you for your positive feedback on the care your Mother received following her recent hospital admission. This is important to us and has been fed back to the Teams.

Response from Grace Cole, Sister (Eastern Services), Okement Ward (Eastern Services), Royal Devon University Healthcare NHS Foundation Trust 2 weeks ago
Grace Cole
Sister (Eastern Services), Okement Ward (Eastern Services),
Royal Devon University Healthcare NHS Foundation Trust
Submitted on 25/09/2025 at 09:21
Published on Care Opinion at 09:25


Hi coinwc49

Thank you so much for taking the time to share your mums experience with us. We are grateful for your kind words and recognition of the care provided across Abbey, Lowman, and Okement ward.

It is wonderful to hear that the dedication and compassion of our staff made a positive difference during your mum’s journey. We take great pride in delivering timely, respectful, and empathetic care, and it is rewarding to know that this was reflected in her treatment.

I will ensure to pass on all your comments to our domestic, nursing and medical team

Thankyou


Grace

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