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"Element of my care was handled inappropriately"

About: General Surgery / Surgical Unit

(as the patient),

Following surgery under general anaesthetic, which involved burning of internal tissue, cleaning, and stitches, I requested a fit note to cover my recovery period before leaving the ward. However, I was informed that, according to NHS protocols, an Advanced Nurse Practitioner (ANP) is not required to provide fit notes (although they are the person disccharging patients) and that I must instead self-certify for the first seven days and thereafter request a fit note from my GP.

This has caused me significant distress and inconvenience, particularly as I have undergone more than 10 similar procedures over the past 14 years, often complicated by infections, and I am fully aware of the expected recovery process and its impact on my ability to work. On this occasion, a nurse refused to provide the fit note, a decision that I was told came under their authority by another nurse. 

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Responses

Response from Susan Anderson, Care Opinion Administrator, Patient Experience Team, NHS Tayside 3 weeks ago
Susan Anderson
Care Opinion Administrator, Patient Experience Team,
NHS Tayside
Submitted on 24/09/2025 at 12:34
Published on Care Opinion at 12:51


Dear wezenth55

Thank you for taking the time to share your experience with us and we are sorry to hear that the care and support you received was not as expected.

Feedback is very valuable to all areas of NHS Tayside as we are committed to delivering compassionate high-quality care. As Care Opinion is anonymous we ask that you share your details with the Patient Experience Team so that they can investigate this further. You can contact them on email Tay.feedback@nhs.scot or leave a message on freephone 0800 027 5507 and a member of the team will call you.

Kind regards

Susan Anderson

Care Opinion Administrator NHS Tayside

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