Not very pleased with myself for having possibly contracted an STI, I registered with Exeter Sexual Health and booked an appointment online. As it involved a week's wait for an appointment I thought I'd phone to see if there was one sooner. This was less successful as it was a queue of 13! But I waited patiently and learnt the computer system was down. They did however give me helpful advice to keep an eye on online bookings, in case a cancellation came up.
It did and I went along to Sidwell St yesterday. The downstairs reception people were friendly but upstairs a bit dour. Small thing but a warm friendly welcome really sets the scene.
I had arrived 20 mins early but was called in 30 mins late. Music a bit too loud in the waiting area for my taste, but hey. I watched all the medical people going in and out of doors, like in a play. They didn't seem very smiley so I just read my book.
Things changed the moment my medic Jack appeared. 100% in every way: unbelievably helpful, friendly, informative, non judgemental. The fastest typist I've ever met. Gave me total confidence. I mentioned I was in a bit of a rush and he fast-tracked the whole thing. Amazing!
The charming woman who dealt with my samples - didn't learn her name - was also delightful, and fun (she had a vampire-themed tourniquet).
In the end my diagnosis was slightly unclear - we need to wait for the other results - but the visit was as reassuring as it could possibly have been. Jack is a star.
Thanks team Exeter Sexual Health.
"Visit to Exeter Sexual Health"
About: Sidwell Street Clinic / Exeter Sexual Health Sidwell Street Clinic Exeter Sexual Health Exeter EX4 6NN
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