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"I’m grateful for this excellent service"

About: University Hospital Wishaw / Outpatients Occupational Therapy

(as the patient),

I was referred to the Occupational Therapy service at UHW following a diagnosis of inflammatory arthritis.

The service I have received from Jacqui has been first-class and has helped me to deal with different aspects of my condition. She is skilled at listening and responding with the right advice, information, exercises and/or tools that genuinely make a difference.

Jacqui’s gentle encouragement and professionalism have allowed me to feel more optimistic about my ability to cope with my condition (a far cry from the dread I felt when first diagnosed).

I’m very grateful for this excellent service - thank you.

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Responses

Response from Pamela Grant, Acute Care Group Lead - Rheumatology & Hand, Occupational Therapy In -Patient (UHW), South Lanarkshire University Health and Social Care Partnership last month
Pamela Grant
Acute Care Group Lead - Rheumatology & Hand, Occupational Therapy In -Patient (UHW),
South Lanarkshire University Health and Social Care Partnership
Submitted on 12/09/2025 at 12:30
Published on Care Opinion at 12:46


Hi Ospreywp34

Thank you so much for sharing your experience of working with Jacqui. I'm delighted to read about the positive impact Jacqui's support has made and that you felt listened to. I do hope the resources and advice provided continues to be of benefit throughout your journey.

I will ensure that your feedback is shared with Jacqui and the rest of the Rheumatology team. Jacqui will be so please that you have found the service worthwhile.

With very best wishes

Pamela

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