My child was recently assessed. I spoke with Amy who was lovely and my 18 yr old went into another room with psychologists. Although they didn’t like it (overwhelming and confusing), the whole thing was not much over an hour and we got the results 3 days later. That part was good.
The poor part was the 3 and half yr wait and the multiple times I was asked to send the questionnaire by different people.
It sometimes felt like documents got lost and apart from the assessment day it felt a bit incompetent.
On the few occasions I’ve met staff they’ve always been lovely and professional. It the email and telephone part which requires improvement and obviously the long wait.
"They’ve always been lovely and professional"
About: Children & Young People Physical Health / Rotherham Children's Neuro Development Service Children & Young People Physical Health Rotherham Children's Neuro Development Service DN4 8QN
Posted by capricornuskk99 (as ),
Do you have a similar story to tell?
Tell your story & make a difference
››
Responses
See more responses from Caroline Jefferies