Care Opinion

Text size

Theme

Language

Videos in BSL or ISL
Help with language translation
Help with reading or listening

Discharge from Talking Therapies

Posted By Holly12xx

"Discharge from Talking Therapies"

About: Talking Therapies / Talking Therapies Worcester and Droitwich

(as the patient),

I was given a letter with suggested contacts to help me in my situation 

One contact no longer accepts new clients and is closing soon. 

Another recommendation is incorrectly named as St Michael’s Hospice, instead of St Richards Hospice.

St Michael’s is not based in Worcester or appropriate for my situation.

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Rachael Wall, Deputy Service Lead, Talking Therapies, Herefordshire and Worcestershire Health and Care Trust last month
We are preparing to make a change
Rachael Wall
Deputy Service Lead, Talking Therapies,
Herefordshire and Worcestershire Health and Care Trust

Submitted on 16/09/2025 at 11:57
Published on Care Opinion at 12:16

I am very sorry for your experience and thankyou for sharing this feedback. Accuracy of information that we provide is really important to us, and it would be helpful if you are able to share further details so that we can review your discharge letter and the information shared in order to help us make changes and share learning across the service. Please can I ask that you contact the service on 0300 013 57 27 to speak to one of our administrators, and ask for them to pass on your name and date of birth to me, I will then be able to review your information. Thankyou once again for bringing this to our attention.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k