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"Lovely approach to care"

About: Outpatients Department / Physiotherapy Outpatients

(as a parent/guardian),

Took my daughter following a dislocation of her knee.

Met Charlie, a physio at Whiteabbey, he was welcoming and professional. Took his time to explain exercises to my daughter and myself. 

Lovely approach to care. 

We can't thank him enough. 

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Responses

Response from Tracey Jamison-McGowan, Ward Manager, Outpatients Moyle Hospital, NHSCT 4 weeks ago
Tracey Jamison-McGowan
Ward Manager, Outpatients Moyle Hospital,
NHSCT
Submitted on 15/09/2025 at 10:36
Published on Care Opinion at 10:36


Thank you for providing this kind feedback following on from your daughter's appointment at Whiteabbey Physio Dept.

I have signposted this to the Physiotherapy Department.

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Response from Andrew Barbour, Clinical Lead Physiotherapy, Musculoskeletal, Rheumatology, Pelvic Health, NHSCT 4 weeks ago
Andrew Barbour
Clinical Lead Physiotherapy, Musculoskeletal, Rheumatology, Pelvic Health,
NHSCT
Submitted on 16/09/2025 at 14:59
Published on Care Opinion at 14:59


Hi

My name is Andrew Barbour and I am the Clinical Lead Physiotherapist for Physiotherapy Outpatients in the Northern Trust. I am glad both you and your daughter had a very positive Physiotherapy experience. I will be sure to pass on your feedback to Charlie. Thank you very much for taking time to feedback on your recent experience. It is much appreciated.

I wish both you and your daughter well.

Kind regards

Andrew Barbour

Clinical Lead Physiotherapist

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