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The care was excellent

Posted By Fiffj93

"The care was excellent"

About: Queen Margaret Hospital / Day Surgery

(as the patient),

This is to thank the staff and doctors who looked after me during my recent stay for cystoscopy surveillance.

The care was excellent from the reception and recovery staff (provided by Stephanie and colleague) and from the anaesthesia and surgical staff and doctors.

They all gave confidence and provided an atmosphere of professionalism, warmth and calm.

Thank you.

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Responses

Response from Nicolle Scott, Charge Nurse, Day Surgery Unit, Queen Margaret Hospital, NHS Fife last month
Nicolle Scott
Charge Nurse, Day Surgery Unit, Queen Margaret Hospital,
NHS Fife

Submitted on 11/09/2025 at 15:16
Published on Care Opinion at 15:16

picture of Nicolle Scott

Dear Fiffj93,

Thank you for taking the time out of your day to leave us your kind feedback.

I am very pleased to hear that your experience was a pleasant one and that you found all the staff to be professional, warm and calm.

Creating a pleasant and reassuring atmosphere for our patients certainly helps to relieve any anxieties they are experiencing regarding their upcoming surgeries.

Hope your recovery is going well.

Best wishes,

Nicolle & the Day Surgery Team

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